Waterloo Region Community Wellbeing Survey (2019)

Survey Documents
  1. Full Results
  2. Prompt for Discussion
  3. PowerPoint Presentation


The Waterloo Region Community Wellbeing Survey is an important new resource designed to gather citizen perceptions on a variety of aspects linked to each of the Canadian Index of Wellbeing’s (CIW) eight interconnected domains of wellbeing: community vitality, healthy populations, democratic engagement, the environment, leisure and culture, education, living standards, and time use. 

Over 5,000 residents across the Region completed the survey.

The Waterloo Region Community Wellbeing Survey asked residents how various factors related to wellbeing influence their overall health. The survey gathered perceptions on eight interconnected domains of wellbeing: 

  • community vitality;
  • healthy populations;
  • democratic engagement;
  • the environment;
  • leisure and culture;
  • education;
  • living standards; and
  • time use.


In today’s complex and interconnected world how do we improve the wellbeing of the community so that no one is left behind and everyone thrives?  

In 2018, a group of 16 community organizations in Waterloo Region wanted to find out how Waterloo Region residents felt about their wellbeing and quality of life in this community.  They also wanted to know what they could do collectively to make transformational change in wellbeing as they recognized that it would take a coordinated response to find solutions that have an impact on something as complex and interconnected as wellbeing.

The 16 organizations that collaborated on the community-wide wellbeing survey include:

  • All the area municipalities;
  • the Region of Waterloo;
  • the Local Health Integration Network;
  • community health centers;
  • the Kitchener Waterloo Community Foundation;
  • the United Way;
  • and the Police, and
  • the Crime Prevention Council.


The following methods were used to encourage people 16 years and older living in Waterloo Region to take the survey:

  • An online survey was advertised through a variety of traditional and social media channels.
  • A personalized letter was sent to 40,000 randomly selected households across the Waterloo Region.
  • A targeted outreach to specific populations that were identified as needing extra supports to complete the survey (e.g. people living on a low income, immigrants/refugees, people living with physical or mental health challenges, the Mennonite community, youth, older adults, people who are experiencing trouble with the law, people with mental health or addiction issues, etc.)

Full Results

Waterloo Region Community Wellbeing Survey (PDF full report)

Prompt for Discussion

This document highlights some of the findings from the Waterloo Region Community Wellbeing Survey (see full report of results above). It includes comparisons of survey findings to other data sources, including a similar survey conducted in the region in 2013. Census statistical data was also used in order to compare health outcomes to citizen perceptions.

This report is intended as a prompt for discussion to encourage further conversations with diverse voices to generate the most impactful solutions that improve wellbeing in Waterloo Region.

Waterloo Region Community Wellbeing Survey PowerPoint Presentation

A detailed PowerPoint presentation has been supplied by the Canadian Index of Wellbeing (CIW). The CIW hopes this slide deck provides the WWR partners with plenty of flexibility to use — either in its entirety, or with whatever sections serve most useful for targeted presentations or reports.

The CIW has provided notes on most of the slides to help with the consistency of messaging and interpretation of results. The slides can also be used to inform other reports, or to support grant applications.

If you wish to have a physical report, you can print the “Notes Pages” in PowerPoint to produce a report that includes each slide and the corresponding notes.

There is an abundance of information for everyone to dig into and use, and the potential to do much more with the data. It will be exciting to watch and see how the data is used to facilitate action and change! 

There are 166 slides in total, divided into the following sections:

  • General slides about the survey
  • 2018 CIW Community Wellbeing Survey
  • Overall Wellbeing in Waterloo Region
  • Demographics and Wellbeing
  • Wellbeing by CIW Domains
    • Living Standards
    • Healthy Populations
    • Education
    • Environment
    • Democratic Engagement
    • Community Vitality
    • Leisure and Culture
    • Time Use
  • Which Domains are most critical to Quality of Life?
  • A Closer Look: Connectivity between domains
    • Social Isolation
    • Mental Health
    • Housing Affordability
    • Children at Home
  • Summary